Support & FAQ

Flamingo brings independent fashion vendors and shoppers into one app. You can:

• Explore a variety of fashion products from independent vendors and labels.
• Follow vendors and their stories to stay on top of new collections and drops.
• Check the real size chart of a garment and save your own sizes for a confident fit.
• Shop with a smooth checkout, Cash on Delivery, and secure payment options.

• Open the app and browse categories such as clothing, accessories, and shoes.
• Use search and filters to find specific items.
• Tap a product to view details, select a size, and add it to your cart.
• Proceed to checkout, choose your payment method, and complete your purchase.

Every product carries a real size chart with the garment's actual measurements — not just S/M/L. Save your own measurements under My Sizes, and Flamingo will point you to the size that best matches on each listing. You can also compare a new piece against clothes you already own. It's guidance, not a verdict — the final call is always yours.

• Go to the "Orders" section in the app menu.
• Track each order in real time — from confirmed and packed to out for delivery and delivered.
• Receive notifications for order updates and delivery status.

You can pay with Cash on Delivery — pay when your order arrives — or check out digitally with a secure payment method. Choose whichever you're most comfortable with at checkout.